At GrabSign, we are committed to keep your data secure and private.

Here are a few ways we protect your data:

Data Deletion/Destruction

Upon request GrabsSign will work to delete all customer data from our systems. Documents under legal hold or owned by multiple parties will be deleted upon completion of legal process.

To initiate a data deletion please contact support@grabsign.com

Payment Info

We process all payments through our payment partner, 2checkout , and we do not store cardholder data on our servers. GrabSign is PCI compliant for payment processing.

Documents are stored behind a firewall and authenticated against the sender’s session every time a request for that document made. We enforce the use of industry best practice for the transmission of data to our platform (Transport Layer Security TLS) and data is stored in a SOC 1 Type II, SOC 2 Type I, and ISO 27001 certified data centers. Your documents are stored and encrypted at rest using AES 256-bit encryption.

Audit Trial ensure that every action on your document is thoroughly recorded and time stamped.

It’s important that you can control who can do what within the system. Different roles carry different access rights.